Cookie Policy

This Cookie Policy explains how ChatNav d.o.o. (“we”, “us”, or “our”) uses cookies and similar technologies on our website www.chatnav.ai. It also explains your rights to control how cookies are used when you visit our site, in accordance with the EU ePrivacy Directive and the General Data Protection Regulation (GDPR).

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites function efficiently, remember user preferences, and provide information to website owners.

Cookies can be:

• Session cookies, which are deleted when you close your browser.
• Persistent cookies, which remain on your device for a set period.

Cookies may also be:

• First-party cookies, set by us.
• Third-party cookies, set by other services we use (e.g., Google Analytics).

2. What Cookies We Use

We use the following categories of cookies on our website:

i. Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take on the site, such as filling out forms or setting your cookie preferences.

ii. Analytics Cookies

We use Google Analytics to help us understand how visitors interact with our website, such as which pages are visited and how long users stay. These cookies help us improve site performance and usability. These cookies are not essential and are used only with your consent.

Google may process the information collected through these cookies on servers located outside the EU. We rely on Standard Contractual Clauses and Google’s GDPR compliance framework to ensure lawful transfer and processing.

We do not use advertising or social media cookies.

3. Your Consent and Control

When you first visit our website, you will be shown a cookie banner asking for your consent to use non-essential cookies. You may:

• Accept all cookies
• Reject non-essential cookies
• Customize your preferences

You can change or withdraw your consent at any time by accessing the “Cookie Settings” link in the website footer or by clearing cookies from your browser settings.

4. Managing Cookies in Your Browser

Most web browsers allow you to control cookies through their settings. You can configure your browser to:

• Block all cookies
• Block only third-party cookies
• Delete all cookies on exit

Please note that disabling essential cookies may affect the functioning of our website.

5. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with a new effective date.

6. Contact

If you have any questions about our use of cookies or your data, please contact:

ChatNav d.o.o.
Ulica Erazma Barčića 13, 10000 Zagreb, Croatia
Email: chatnav@chatnav.ai